Meet Our Team

Shawn Ezell – Owner/Loan Officer  Shawn entered the mortgage industry in 2001 after serving in the United States Marine Corps.  Shawn was also an Eagle Scout with Troop 91 as part of the Blue Ridge council of Boy Scouts.  Shawn was a computer and networking technician in the Marine Corps (Aviation Tactical Information Specialist [6494]) and was promoted to E-5 Sergeant in less than 3 years of service.  He also graduated first out of his technical school and was awarded a Navy Achievement Medal which is the highest award given during peace time.  After leaving the Marine Corps in 2001, Shawn joined Residential Mortgage & Investment (a Wholesale Mortgage Bank in Newport Beach, California) as an Account Executive working with Mortgage Brokers to help close their loans. Shawn has since worked for several different mortgage banks, lenders, builders, and mortgage brokers in the Finance and Real Estate profession.
Available by cell phone some nights and weekends.
Cell: 864-270-2345
NMLS #1134408

Alex Wharton-ParhamOperations Manager/Loan Officer With more than 30 years of lending experience to share with you, I enjoy working with a wide range of borrowers. One of the best parts of my job is assisting first time home-buyers and seeing their dreams of home ownership come true. Since mortgages are our only business, this enables me to offer customized loan solutions with built-in affordability. In addition to financing for existing properties, I have ten years of experience working with local builders and can assist you with new construction financing. It’s easy to describe my promise to my borrowers. As author Douglas Adams said: “To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” In addition, my team and I will work together diligently to make sure your loan closes on time.
Cell: 864-525-1028
NMLS #232586 

Chad FrazierChad Frazier – Loan Processor Chad is a loan-processing professional with over three years of successful experience in serving the Upstate at Palmetto State Home Mortgage. Growing up in Ninety-Six, Chad is a South Carolina Native and a Veteran of the United States Navy. In his spare time, Chad loves rooting for his Raiders and spending time with his family. Chad’s passion for helping people purchase their dream home and his long-standing bond of 19 years with Shawn makes them the perfect duo for your Mortgage loan needs!

Crystal Batts – Loan Officer Crystal comes to Palmetto State Home Mortgage with over 10 years’ experience in customer service, sales, property management and marketing. She is backed by over 30 years experience in the mortgage industry, which is why she chose to work with this amazing company.  Her #1 goal is focused on giving each and every borrower the best expert experience throughout their journey with us, by being transparent, available, passionate, and knowledgeable about the products we offer here.  She is an optimistic people person with the determination to make a difference in each person she comes in contact with.  She finds that the dream of home ownership is not only an accomplishment but a profitable investment in your future, and wants to be in that group of people that make that dream a reality.
Cell: 864-274-4969

Grayson Ballentine – Loan Officer Grayson completed a Bachelor’s Degree of Science in Psychology at Clemson University in 2018. Since graduating he has been a consistent member of the Palmetto State Home Mortgage team in pursuit of his Mortgage Originator’s License. In the intermediary, Grayson began processing loan applications for Palmetto State Home Mortgage in the beginning of 2020 and earned his Loan Originator’s License in February of 2022.  With his professionalism, hard-working ethic, and dedication to his clients there is no doubt that his addition to the Palmetto State Home Mortgage team will be one of great importance to our borrowers, lenders, and staff.
NMLS #1870187

Jessica Bagwell – Loan Officer Jessica has been in real estate for more than 30 years of which, much of that time has been spent managing the back office, specifically as a Closing Manager but has also held the roles of Operations Manager, Disclosure Desk Manager, Title Review and Scheduling. Jessica began originating in 2019 and has not looked back.  Her prior experience in the inner working of the back office allows for a smooth process.  Jessica prides herself on customer service and makes sure she keeps everyone up to date as the loan moves from origination to closing.  She believes communication is key when working with so many moving parts and it is imperative that folks know what is happening, why and when. When asked what she loves about her job she said “I make dream come true”. Jessica loves real estate and it shows in how she approaches every loan. She has experience with several different loan types and she is excited to help folks achieve the dream of home ownership.
NMLS #1905949

Ann Hayes – Office Manager/Processor Ann has worked in print and online advertising sales as both a sales team manager and as an account executive. In addition, Ann worked as Assistant to the Academic Dean at Anderson College and as office manager for the Saluda Baptist Association. Ann is a native South Carolinian and a graduate of Anderson College.  Ann’s experience in customer service will help to make your experience with Palmetto State Home Mortgage a pleasant one.

Teresa “Tere” Sinclair – Loan Processor/Owner of Sinclair Processing Tere owns her own company as a 3rd party processor and has over 20 years experience processing loans at several different companies and carries a vast knowledge of the business.  She will guide you through your process to make it as easy a process for you as possible.
NMLS #1056417

Jessica Stauffer –  Loan Processor Jessica comes to Palmetto State Home Mortgage with over 15 years’ experience as a paralegal and office manager with a real estate background. Jessica traded in white sand for red clay when she moved here from Florida and fell in love with South Carolina living! In her spare time, she loves spending time with family, watching her children compete in track and field events and cheering for the CLEMSON TIGERS!! She works hard to ensure your closing process is as smooth as possible.

Ally Barbato – Loan Processor Making the dream of home ownership a reality for many families has been Ally’s focus for over 25 years.  Her experience & knowledge of the mortgage industry, along with her dedication to her clients & referral partners, enables her to make the mortgage process as seamless as possible. Providing a smooth process and on time closing is a priority for her.  After relocating / moving 10 times in 13 years, Ally’s personal experience adds to her professional experience.  She truly understands the excitement & emotions that go into purchasing a home. Ally believes a straightforward process and constant communication are the key to a stress free, enjoyable experience and prides herself on being the go-to mortgage person for many repeat clients and their families.

Tammy Waitzman – Loan Processor Tammy is a recent addition to Palmetto State Home Mortgage but has over 20 years of lending experience.  She has processed mortgage loans of all shapes and sizes.  Tammy has a strong work ethic with many years of customer service experience and enjoys getting to know her customers.  She is also fortunate to be a native of Greenville County and have raised her children here.  She has built many lasting relationships with customers, clients, and agents over the years, and will try to make your experience with us as stress free as possible by keeping everyone involved updated and informed.